Client Background
Our client is a beauty and personal care brand based in the Philippines. Their products are sold through both offline chain drugstores and cosmetic retail shops, as well as online e-commerce platforms.
The client has an in-house design team and product development team, responsible for providing product development direction, conducting stability testing, and arranging clinical tests. This allowed for efficient collaboration, as we could closely align our packaging and production solutions with their technical and branding requirements.
As an experienced tin box supplier, we supported the brand by developing a custom tin box and a custom metal tin box solution tailored to their product positioning and regulatory needs.
Challenges
- Cost Control Pressure
Due to the client’s cooperation with large pharmacy and beauty retail chains, pricing requirements were strict. During the design and development stage, both sides needed to carefully balance cost optimization with design quality and functionality, which required multiple rounds of coordination. - Regulatory Compliance (Philippine FDA)
The Philippine FDA requires extensive product registration documentation, including COA and MSDS for both finished products and raw materials.- Collecting these documents took time.
- Some upstream suppliers could not provide English versions, which added additional time for translation and verification.
Our Solution & Execution Process
To help the client successfully launch their products, we implemented the following steps:
- Packaging & Formula Development Coordination
- Detailed discussions on custom metal tin box packaging processes, materials, and specifications
- Coordination on formula development
- Provided digital packaging artwork and cream samples for client confirmation
- Quotation & Mass Production Preparation
- After confirming artwork and formulation, we finalized the product and packaging quotation
- Began mass production of the custom tin box packaging
- Incoming Material Inspection
- Conducted inspections on all packaging materials and raw ingredients upon arrival
- Only approved materials were released for mass production of finished goods
- Testing, Documentation & Shipment
- Issued in-house COA
- Arranged export shipment, customs declaration, and inspection
- For new products, organized third-party testing and CFS (Certificate of Free Sale) for regulatory compliance
- Lead Time
- From deposit receipt to shipment (FOB): 30–35 days
Results & Client Feedback
By acting as a reliable tin box supplier and coordinating closely with the client’s internal teams, we ensured a smooth product launch that met both commercial and regulatory requirements.
Client Feedback:
“Helped with the packaging design, sent across pictures for the website and provided samples of other products with quick turnaround time.”
Conclusion
This case demonstrates our ability to deliver custom tin box and custom metal tin box solutions while supporting product development, cost control, and complex regulatory processes. Through close collaboration and efficient execution, we helped our Philippine client successfully bring their products to both retail shelves and online markets.
